Client Comments

  • Nancy A. Ridenhour, CDP requests each client to complete a survey at the end of a project. Until recently the ratings and comments were retained by a firm that scrambled the comments. Since the comments could be sent anytime after the request, Ms. Ridenhour was not always able to tell who made the comments. Detailed information is available upon request.

    Following is a sample of the comments:

    “Nancy is an excellent communicator, thus making her ideal for leading major project efforts. Her strengths are varied, but I would say her analysis skills are the best I’ve been around. Nancy has the ability to see things from a Client and Technical developer perspectives. As Market conditions improve would like to re-acquire her services.”

    “ Nancy’s attention to details, clarity seeking, assertiveness, and let’s get it done attitude are commendable.”

    “Nancy is always a pleasure to work with. She often identifies areas that the business users have not considered.”

    “Nancy has good analysis skills and can quickly put them to use to solve problems and to suggest innovative solutions to problems. She is willing to work overtime and to work nights and weekends to see the successful implementation of a project. Nancy lead the outage system conversion from a technical perspective – which was quite a feat, given the fact that she had very little experience with the outage application. She was able to coordinate the efforts of other contract programming staff, company employees, and business personnel to successfully implement the changes on time and on budget.”

    “Nancy is very thorough when considering a problem and developing solutions. Along with that, she is able to anticipate possible consequences and take those into account with her solutions. Her foresight early in the project made it possible for the team to avoid potential problems and added costs down the road.”

    “Nancy was very professional, did an excellent job of explaining programming issues to this end user in terms that could be understood.”

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